Latest from our Blog
Every hotel (in fact every business) should have a CRM (Customer Relationship Management) Strategy. Done well, it becomes the powerhouse behind your business. Without one, your hotel sales efforts will be less efficient, less strategic and less effective.
Why is a CRM so important?read more
Every person brings their own set of expertise and experiences to their role. But there are certain skills that every hotel sales professional needs.
Here are the top 7 skills we believe are vital for every hotel sales professional.read more
What do you look for when you’re interviewing new sales people? Do you focus on sales skills, experience, or in-built personality traits? We believe it’s important to get a balance of all three to get a well-rounded, capable person in your team. Personality traits are...read more
There’s no doubt about it. When it comes to sales, the fortune is in the follow-up.
We can invite heaps of people to our hotel or venue for site inspections or famils. We can farm out proposals left, right and centre. But when it comes to closing the sale and confirming the business, follow-up is often the key.read more
It’s a competitive market out there for Brisbane venues. There are so many options for event organisers to choose from, and more and more pop up every week. With so many recent openings, and a few large-scale developments looming large on the horizon, it’s time for...read more
Site inspections are an important and popular tool of the trade for hotel and venue sales teams. There is no better way to engage a potential customer than getting them to experience your property first hand. And while the way to host a site inspection may seem to be...read more
Many hotel and venue managers we speak to are frustrated. They keep experiencing low sales conversions and missed opportunities, and they are tearing their hair out wondering why their sales person or team is not performing. But if they take a step back and look at...read more
I open my e-mails and there it is, the rate acceptance from Lanyon for that new account that I have been chasing the past 6 months. There we go, its done, I’ve won the account and it’s time to move onto the next win. This seems to be the mentality of many a Sales office throughout the RFP tender period, but should not be the case. Winning an RFP tender is only the end of the first step towards winning a new account.read more
We are looking to expand our team with a flexible revenue role to assist with our growing hotel and apartment client network. If you are analytical, detailed, solutions focused and an excellent communicator, please get in touch! https://www.seek.com.au/job/36629207read more
Revenue Management is both an art and a science, which involves gathering information about your market, predicting peaks and lows in demand to apply proactive strategies that maximise room revenue.read more