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Hospitality Associates provide sales training solutions to hotels and venues across Australia. Our clients partner with us to see better results in their new business budgets by enlisting a team that they can trust. We deliver tailored training programs, to assist businesses in getting better results from their existing sales team. 

Sandra Swatton

Sandra Swatton

Managing Director

Sandra is the Managing Director of Hospitality Associates Australia. She started the business in 2014 to begin sharing Sales, Marketing & Revenue management solutions with hotels and conference venues across Australia.

With over 21 years of sales, marketing and revenue experience, Sandra’s passion and natural ability to engage with customers, offer the right solution has lead her into a very successful career driving sales teams and front office staff.  She loves sharing all the lessons learned on dealing with difficult customers, follow up techniques and taught reception staff how to upsell and cross sell within hotels or serviced apartments to drive additional revenue.

Working across multiple industry sectors from leisure, government, OTA’s, corporate & wholesale Sandra can adapt her sales training program to suit your customer base and offer solutions to increase sales from other market segments. The key to a strong front office person is to provide them with the skills, techniques and tools along with regular mentoring so they can be a success for your business.

When Sandra isn’t coaching clients or at networking events, she is spending time with her family on bike rides and visits to the beach!

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