The Hospitality & Tourism Specialists

Hospitality and Tourism Training

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Transform your hospitality business with Hospitality Associates. We provide advanced training, expert mentoring, and comprehensive auditing for hotels and tourism operators across Australia. Focused on strategies to enhance bookings, boost spending, and build loyalty, we help turn first-time visitors into repeat guests and elevate your customer experience.

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Guest Speaking with Sandra

Transformative Workshops and Keynotes in Hospitality
Elevate your event with Sandra Swatton, a hospitality expert delivering transformative workshops and keynotes.

 

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Front Office Training

Hotel Customer Service, Conversion, & Upsell
Transform your front office team to enhance customer rapport, fulfil guest needs, and maximise hotel revenue.

 

Sales Team Training

Hotel Sales Training

Boost Hotel & Tourism Sales Success
Equip your sales team with skills to generate leads, qualify customers, and exceed revenue targets in the hotel and tourism industry.

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Functions & Events Sales Training

Expert Guidance for Functions & Events
Gain access to decades of industry experience to refine sales strategies and foster a robust sales culture.

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What our clients say about our Hospitality and Tourism Training

Photo of Sandra Swatton sitting at a meeting table

I’m Sandra Swatton, Founder and Managing Director of Hospitality Associates Australia.

My passion for the hospitality and tourism industry drives my mission to improve your results. At HA, we build trusting relationships, enabling owners and operators to focus on running their hotel and tourism business. At the same time, we help attract more guests and retrain staff with essential skills.

No question is too small; I’m always available for a call to discuss your needs and goals. Get in touch!

Talk soon,

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Sandra would love to discuss your teams needs. Please submit your details below, and we’ll get in touch shortly.

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