Contact Hospitality Associates
Why Contact Us?
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Unlock Your Team’s Potential
Expert coaching and tailored training programs for hotels and tourism:
- Front Office & Guest Service Agents: Build exceptional guest service and sales skills.
- Reservations Teams: Enhance phone-based customer service and booking conversion.
- Sales Teams: Strengthen corporate and event sales strategies.
We specialize in coaching and mentoring to develop leaders and create a sustainable, guest-focused sales culture.
Why Choose Hospitality Associates?
Led by Sandra Swatton, a hospitality expert with:
- Over a decade of experience managing hotels and running outsourced sales, marketing, and revenue businesses.
- Proven success consulting for 500+ accommodation providers including hotels, motels, caravan parks, clubs, and function venues.
- A track record of delivering transformative results for teams operating in front office, reservations, and sales environments.
I’m excited to discuss your hospitality and tourism training needs. Please submit your details below, and we’ll get in touch shortly.