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Every Hotel Sales Professional Needs These Top 7 Skills

Every Hotel Sales Professional Needs These Top 7 Skills

Every person brings their own set of expertise and experiences to their role. But there are certain skills that every hotel sales professional needs. Here are the top 7 skills we believe are vital for every hotel sales professional.

5 Questions all FOH need to ask

5 Questions all FOH need to ask

Whether your guest is staying for business or leisure, it important to personalise their experience at your property. Here are some additional questions your staff should be asking when qualifying a call.

4 “Tricks of the Trade” to drive direct conversion!

Although Online Travel Agents (OTA’s) can offer reach, businesses cannot rely on this tool to generate all sales. Alternatively, view OTA’s as a lead source or marketing tool for new business with the sale conversion to be on your website.

Six Rules for a Successful Site Inspection

Six Rules for a Successful Site Inspection

While the way to host a site inspection may seem to be a no-brainer, there are important things to include (and avoid) to make sure you provide the best experience for your client and give yourself a better chance of winning the business.

The Fortune Is In The Follow-Up

The Fortune Is In The Follow-Up

There’s no doubt about it. When it comes to sales, the fortune is in the follow-up. We can invite heaps of people to our hotel or venue for site inspections or famils. We can farm out proposals left, right and centre. But when it comes to closing the sale and confirming the business, follow-up is often the key.

The Top 10 Sales and Marketing Tools in a Venue’s Toolbox

The Top 10 Sales and Marketing Tools in a Venue’s Toolbox

With so many recent openings, and a few large-scale developments looming large on the horizon, it’s time for all venues to buckle down and make sure you have your toolbox set up and working for you to generate leads, enquiries and customers.