by kymogorman | Oct 22, 2021 | Latest Ideas
Did you know it only takes approximately 30 seconds to make a good first impression? With this in mind, a receptionist needs to create a welcoming yet professional image from the start. A warm greeting by a receptionist can speak volumes about how the hotel will treat...
by kymogorman | Sep 24, 2021 | Latest Ideas
Australian hotel and hospitality businesses are struggling to attract and retain staff, putting pressure on the sales, customer service and operations of many hotels. A study of UK hospitality businesses by The Caterer showed that 82% of hospitality professionals said...
