by Andrew Hodson | Apr 6, 2020 | Latest Ideas
I open my e-mails and there it is, the rate acceptance from Lanyon for that new account that I have been chasing the past 6 months. There we go, it’s done, I’ve won the account and it’s time to move onto the next win. This seems to be the mentality of many a...
by Sandra Swatton | Mar 24, 2020 | Latest Ideas
Every hotel (in fact every business) should have a CRM (Customer Relationship Management) Strategy. Done well, it becomes the powerhouse behind your business. Without one, your hotel sales efforts will be less efficient, less strategic and less effective. Why is a CRM...
by Sandra Swatton | Feb 24, 2020 | Latest Ideas
There’s no doubt about it. When it comes to sales, the fortune is in the follow-up. We can invite heaps of people to our hotel or venue for site inspections or famils. We can farm out proposals left, right and centre. But when it comes to closing the sale and...
by Sandra Swatton | Jan 3, 2020 | Latest Ideas
It’s a competitive market out there for Brisbane venues. There are so many options for event organisers to choose from, and more and more pop up every week. With so many recent openings, and a few large-scale developments looming large on the horizon, it’s time for...
by Sandra Swatton | Oct 17, 2019 | Latest Ideas
Every person brings their own set of expertise and experiences to their role. But there are certain skills that every hotel sales professional needs. Here are the top 7 skills we believe are vital for every hotel sales professional. 1. Listening Skills Highly...
by Sandra Swatton | Oct 1, 2019 | Latest Ideas
What do you look for when you’re interviewing new sales people? Do you focus on sales skills, experience, or in-built personality traits? We believe it’s important to get a balance of all three to get a well-rounded, capable person in your team. Personality traits are...
